ATS Digital Services is a company dedicated to helping people around the world with their technology questions. The company was co-founded by Robert Deignan, who also serves as the current CEO. After graduating from college with a Bachelor of Science Degree in Business Management in 1995 from Purdue University, Deignan had one main goal; that goal was to become a successful business owner, which, took time, learning, and experience to achieve.
Prior to ATS Digital Services, Robert Deignan worked at a worked at an anti-malware software company. While working at this company one major problem was continually faced, getting the software properly downloaded on to customer’s computers. To battle this issue a technical support agent was hired that was able to remotely connect to the customers machine. The remote connection allowed the agent to figure out what was going wrong and get the software properly downloaded onto the computer. Luckily, they saw great success with this method and realized they could easily charge a fee and create a business out of it. Thus, was the creation of ATS Digital Services.
These days it seems like some sort of new technology comes out on a daily basis. Learning, understanding, using, installing, and especially fixing these technologies can be overwhelming and discouraging. However, that is exactly the purpose of ATS Digital Services; they help people remotely with any question they might have regarding technology. The ultimate goal Deignan has for ATS Digital Services is to not just to get the job done correctly, but also to provide the best service possible to customers who are often feeling frustrated and even angry.
In addition to quality customer services, Robert Deignan attributes some of his success to his ability to make decisions. Before he makes a firm decision, he puts all the information into a spreadsheet to ensure that it makes sense; if the numbers make sense then perhaps the idea is worth pursuing. Additionally, he is picky about who he allows to invest into the company. Instead of letting anyone with money invest, he actively looks for people who are in the technology industry or own a business of their own, people who will have an influence on the company, people who will have the ability to feed customers to ATS Digital services.
Overall, Robert Deignan believes that if you are honest, put in the hard work, have the ability to get knocked down and get back up, and refuse to give up you will find success.